Samsung Buy & Get 2021 Terms and Conditions

PROMOTION TERMS & CONDITIONS THE SAMSUNG BUY AND GET 2021 PROMOTION

Please read these Promotion terms and conditions (“Terms and Conditions) carefully. Participation in this Promotion will constitute your agreement to comply with these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not participate in this Promotion. Please refer to this website for the current Terms and Conditions for this Promotion: www.samsung.com/za/offer

All participants during the term of this Promotion agree to be bound by the following terms and conditions:

  • Promotion:
    1. The Samsung Buy and Get 2021 Promotion (“Promotion”). The Organiser of the Promotion is Samsung Electronics South Africa (Proprietary) Limited, Registration number: 1994/003872/07 and/or its agencies (“Organiser”).

  • Promotion Period:
    1. The Promotion will run from Sunday 24 October 2021 [00h01] to Sunday 02 January 2022 [23h59] (“the Promotion Period”), in South Africa and purchase of the Qualifying Products must have taken place within the Promotional Period.
    2. The particint will have until Sunday 23 January 2022 [23h59] to register for the Offer via the Whatsapp number +27 87 056 2144.
    3. The duration of the Promotion may be extended or curtailed at the discretion of the Organiser.
    4. Promotion is valid while stock lasts and delivery of the Qualifying Products must be received by the participant by Sunday 23 January 2022 [23h59].

 

  1. Who may enter:
    1. the participant must:
      1. be citizens of the Republic of South Africa and/or legal residents of the aforesaid country;
      2. be currently residing in the Republic of South Africa;
      3. be a natural person and be at least 18 (eighteen) years old at the date of the commencement of the Promotion Period;
      4. be a natural person and not a juristic entity, which juristic entity includes, but is not limited to a Business to Business [B2B] partner, cross border partner or retail partner and
      5. purchase in the participant’s own name any of the products listed in the table at clause 6.1 below (“the Qualifying Products”) through a participating retailer in South Africa during the Promotion Period.

  • How to qualify for the Promotion:
    1. The participants must purchase any of the Qualifying Products as listed in the Table below from a participating retailer with the Republic of South Africa to receive the Offer:
PRODUCT CATEGORYPRODUCT TYPEREWARD TIERMODEL NUMBER
 
HOME APPLIANCES
AirDresserAirDresser with Steam FunctionGOLDDF10A9500CG/FA
RefrigeratorBespoke French DoorGOLDRF71A967535/FA
RefrigeratorFrench DoorGOLDRF28K9360SG/FA
RefrigeratorFrench DoorGOLDRF28R7351SR/FA
RefrigeratorFrench DoorGOLDRF24R7201SG/FA
RefrigeratorSide by SideSILVERRS65R5691B4/FA
RefrigeratorSide by SideSILVERRS65R5411M9/FA
RefrigeratorSide by SideSILVERRS64R53112A/FA
RefrigeratorSide by SideSILVERRS64R5311B4/FA
RefrigeratorSide by SideSILVERRS64R5311M9/FA
RefrigeratorSide by SideSILVERRS62R5011M9/FA
RefrigeratorFrench DoorBLUERF67QESL1/FA
RefrigeratorFrench DoorBLUERF49A5202B1/FA
RefrigeratorFrench DoorBLUERF49A5202SL/FA
RefrigeratorSide by SideBLUERS50N3C13S8/FA
RefrigeratorSide by SideBLUERS52N3B13S8/FA
RefrigeratorSide by SideBLUERS54N3A13S8/FA
Refrigerator1 Door UprightBLUERR39M71407F/FA
Freezer1 Door UprightBLUERZ32M71107F/FA
RefrigeratorTop FreezerBLUERT62K7110SL/FA
RefrigeratorTop FreezerBLUERT50K6531SL/FA
RefrigeratorBottom freezerBLUERL4363SBAB1/FA
Washing MachineAdd Wash Front LoaderBLUEWW12K8412OX/FA
Washing MachineEco Bubble Front LoaderBLUEWW12TP84DSX/FA
Washing MachineAdd Wash Front LoaderBLUEWW90K5410UX/FA
Washing MachineEco Bubble Front LoaderBLUEWW90T554DAN/FA
Washing MachineEco Bubble Front LoaderBLUEWW80J5555FX/FA
Washing MachineEco Bubble Front LoaderBLUEWW80TA046AX/FA
Washing MachineEco Bubble Front LoaderBLUEWW70T4040CX/FA
DryerHeat Pump Tumble DryerBLUEDV80TA020AN/FA
DryerHeat Pump Tumble DryerBLUEDV90T5240AN/FA
Washing MachineWasher Dryer ComboBLUEWD90J6410AX/FA
Washing MachineWasher Dryer ComboBLUEWD90T654DBN/FA
Washing MachineWasher Dryer ComboBLUEWD70J5410AX/FA
Washing MachineWasher Dryer ComboBLUEWD70TA046BX/FA
Washing MachineTop LoaderBLUEWA24A8370GV/FA
Washing MachineTop LoaderBLUEWA21A8370GV/FA
Gas Cooker90cm Free StandingBLUENY90T5010SS/FA
Dishwasher14 Place DishwasherBLUEDW60M5070FS/FA
Vacuum CleanerJet 70 StickBLUEVS15T7036R5/FA
Vacuum CleanerJet 75 StickBLUEVS20T7536T5/FA
Vacuum CleanerJet 90 StickBLUEVS20R9046T3/FA
Washing MachineBig Capacity Front LoaderBLUEWF16T6500GV/FA
DryerBig Capacity DryerBLUEDV16T8740BV/FA
AIRCON
Airconditioner Wall MountWindFree AR9500SILVERAR12TSEAAWK/FA/AR12BSAAAWK/FA
Airconditioner Wall MountWindFree AR9500SILVERAR18TSEAAWK/FA/AR18BSAAAWK/FA
Airconditioner Wall MountWindFree AR9500SILVERAR24TSEAAWK/FA/AR24BSAAAWK/FA
Airconditioner Wall MountWindFree AR9500SILVERAR24BSAAAWK/FA
Airconditioner Wall MountWindFree AR7500SILVERAR18TSHCBWK/FA
Airconditioner Wall MountWindFree AR7500SILVERAR24TSHCBWK/FA
Airconditioner Wall MountWindFree AR9500BLUEAR12TSEAAWK/FA
Airconditioner Wall MountWindFree AR9500BLUEAR12BSAAAWK/FA
Airconditioner Wall MountWindFree AR7500BLUEAR09TSHCBWK/FA
Airconditioner Wall MountWindFree AR7500BLUEAR12TSHCBWK/FA
TV
Lifestyle TV65″ The Frame TVGOLDQA65LS03AAKXXA
Lifestyle TVLSP9T The PremiereGOLDSP-LSP9TKAXXA
Lifestyle TVLSP7T The PremiereGOLDSP-LSP7TKAXXA
Lifestyle TV55″ The Frame TVSILVERQA55LS03AAKXXA
Lifestyle TV55″ The Serif TVSILVERQA55LS01TAKXXA
Lifestyle TV50″ The Serif TVBLUEQA50LS01TAKXXA
Lifestyle TV43″ The Serif TVBLUEQA43LS01TAKXXA

 

  1. There are 3 (Three) Reward Tiers which are based on the type of Qualifying Product purchased. The Reward Tiers as as follows: 
    1. Gold which has a value of R10 000 (Ten Thousand Rand) and allows the participant to choose a reward from any of the following partners – Dis-Chem, Mr D Food, African Pride by Marriott® BONUS BREAK, Kulula Holidays and DStv/ MultiChoice.
    2. Silver which has a value of R6000 (Six Thousand Rand) and allows the participant to choose a reward from any of the following partners – Dis-Chem, Mr D Food, Protea Hotel Fire & Ice! by Marriott® BONUS BREAK, Kulula Holidays and DStv/ MultiChoice.
    3. Blue which has a value of R3000 (Three Thousand Rand) and allows the participant to choose a reward from any of the following partners – Dis-Chem, Mr D Food, Protea Hotel by Marriott® BONUS BREAK, Kulula Holidays and DStv/ MultiChoice.
  2. All purchases must be made through a participating retailer in South Africa during the Promotion Period [for a full list of the selected authorized participating retailer, please visit www.samsung.com/za/offer].
  3. All participants must retain the proof of purchase relating to the purchase of their Samsung Qualifying Products to register for the corresponding Offer.
  4. All qualifying registrations must be completed by Sunday 23 January 2022 [23h59].

  • Can I qualify more than once for the Offer:
    1. The participant shall qualify for the Offer once for each purchase of the Qualifying Product.
    2. Should there be any dispute in this regard, the Organiser shall be sole adjudicator of the dispute and the Organiser’s decision shall be final.

  • Offer:
    1. The Promotion will afford the participant an opportunity to redeem a voucher under Reward Tier Blue, Silver or Gold depending on the Qualifying Product purchased, as set out in the table under clause 4.1. above. (“Offer”).
    2. Each Reward Tier has a different amount as set out in clause 4.2. above.

  • Reward Registration and Redemption:  

To qualify for the the selected reward, the participant must follow the following Steps:

  • Step 1: Whatsapp Entry Registration: 
    1. Upon purchase of a Qualifying Product within the Promotional Period, the participant receives proof of purchase from the participating retailer and will save the dedicated Promotion WhatsApp number +27 87 056 2144 as a contact on their device or alternatively scan the QR code featured on the in-store marketing material.
    2. Upon sending an initial “Hi” message via the dedicated WhatsApp number, the participant will follow the prompted WhatsApp messages to complete the entry process via WhatsApp. Information required includes product model code, name and surname, ID number/ passport number, clear copy of ID, email address, purchase date of Qualifying Product, store name where the Qualifying Product was purchased, clear image of the proof of purchase and a clear image of the serial number on product.
    3. Once the participant has successfully completed their submission, the verification period will take up to 7 (seven) working days from the date of the WhatsApp submission. If the contents of the participant’s WhatsApp submission have been received and found incorrect/ incomplete for whatever reason, the participant will not receive their Offer. The responsibility to provide the correct information rests with the participant.This submission must be received by no later than Sunday 23 January 2022 [23h59], per clause 4.4.

  • Step 2: Reward Registration Pin Code: 
    1. Once the participant has completed the WhatsApp submission process, the contents of their submission will be evaluated and if all the content is correct, their submission will be verified and the participant will be sent a pin code (“Reward Registration Pin Code”) via SMS with a Concierge Service contact telephone number to call when ready to select the corresponding Reward as per the table under clause 4.1. If the contents of the participant’s WhatsApp entry submission have been received and found incorrect/ incomplete for whatever reason, the participant will not receive their Reward Registration Pin Code. The responsibility to provide the correct information rests with the participant.
    2. Any participant who has unsubscribed from receiving marketing SMSs will not receive the SMS and it is the participant’s responsibility to notify the Organiser. The Organiser cannot be held responsible for SMSs not received by participants.

  • Step 3: Reward Redemption Form: 
    1. When the participant calls the Concierge Service, they will be asked to quote their Reward Registration Pin Code which they received via SMS. A form (“Reward Redemption Form”) will be emailed to the participant for them to complete and return confirming their chosen Reward.
    2. Once the Reward Redemption Form has been received by the Concierge Service, the participant will receive a voucher (“Reward Voucher”) via SMS within 10 (ten) working days.
    3. The participant has 1 [one] year from the date the Reward Registration Pin Code is issued via SMS, to contact the Concierge Service and select their chosen Reward or  the Reward will be forfeited. The completed Reward Redemption fom must be received within this period in order to redeem the Reward.

  • Step 4: Reward Voucher Redemption:  
  • The participant will be required to contact the service provider [Kulula Holidays, Protea Hotel by Marriott® or MultiChoice] as stated on the Reward Voucher SMS for Kulula Holidays, Protea Hotel by Marriott® and MultiChoice/DSTV Rewards. Redemption of Dis-Chem and Mr D Food Rewards will be via the dedicated web address “Reward Redemption Platform” as stated in the Reward Voucher SMS. 
    1. The participant will be required to book their Reward 4 [four] weeks in advance for the Kulula Holidays and Protea Hotel by Marriott® Rewards. A copy of the participant’s ID document may need to be submitted when making their booking
    2. For Dis-Chem and Mr D Food, the participant will be credited with a specific value voucher allocation each month (“Monthly Voucher Allocation”), the value of which will be relative to the value of their tier, for a period of 12 (twelve) months from the date their “Reward Voucher” is issued via SMS as per the table below:

 

  1. All Kulula Holidays and Protea Hotel by Marriott® travel, must be completed by 31 July 2023, failing which the Reward will be forfeited and the participant shall not have any claim against the Organiser as a result thereof. All bookings for Kulula Holidays and Protea Hotel by Marriott® Rewards must be received by 31 March 2023 at the latest. 
  2. For the Dis-Chem and Mr D Food Rewards, the participant will be allocated Rand denominated vouchers (Monthly Voucher Allocation) each month as per the table above in clause 7.4.3. Each month for a period of 12 (twelve) months the participant will be required to log into the Reward Redemption Platform with the unique code found in the Reward Voucher SMS. At this point the participant will be able to pull vouchers in different denominations as set out in the reward terms below (clause) up to their maximum Monthly Voucher Allocation. On the first day of the month for a period of 12 (twelve) months a new Monthly Voucher Allocation will be activated for the participant to redeem. Any vouchers not redeemed in the previous month will be forfeited.  In the event that a participant is allocated their Reward Voucher SMS on any day other than the first day of a month, that month’s voucher will only be valid until the last day of that particular month. The Monthly Voucher Allocation will begin from the date that the Reward Voucher SMS is issued and will be valid for 1 [one] year or the Reward will be forfeited.
  3. This Reward is provided at the sole discretion of the Organisers. Every time a participant purchases a Qualifying Product during the Promotional Period as per clause 6.1, they are entitled to redeem the corresponding Reward once they have followed the entry instructions as listed in clause 7. The Organisers accept no responsibility should point of sale communication materials be placed on the incorrect or non-qualifying products or any other communication materials concerning this promotion. All Rewards are based exclusively on clause 6.1 above, per Qualifying Product.
  4. The Reward is not transferable and may not be substituted or exchanged for cash or anything else. In no way can this Reward be deducted off the product purchase price in any retailer.
  5. Only the purchaser of the product, will be allowed to register for the Reward and redeem the Reward. The Reward cannot be transferred to anyone other than the purchaser of the product.
  6. Participants will not be allowed to choose more than one Reward per voucher and Rewards are not interchangeable. Once a Reward has been chosen via the Reward Redemption Form the participant will not be able to swop out or change their Reward choice.

 

  1. The Protea Hotel by Marriott® Reward:
    1. The Protea Hotel by Marriott® Reward entitles the participant plus 1 [One] guest to a complimentary “BONUS BREAK” two-night stay at any participating Protea Hotels by Marriott® [Blue Reward], Protea Hotel Fire & Ice! by Marriott® [Silver Reward] or African Pride by Marriott® [Gold Reward Tier] depending on the Tier Offer. Bookings may only be made on the “BONUS BREAK” package and no other class of accommodation. This “BONUS BREAK” two-night stay has the following conditions:
      1. Accommodation for 2 [two] people for 2 [two] nights in a standard room only.
  • The Reward excludes the following: Laundry charges, landline calls made from the hotel room, mini bar charges, transport to and from the participant’s home and the hotel, in house movies, entertainment, travel insurance, travel, spending money, all meals and alcohol and any other incrementals. These costs will be for the participant’s own expense. All costs incurred during the stay will be charged to the participant when they check-out, excluding costs covered by the Organiser.
      1. No upgrades will be allowed.
      2. Bookings are subject to availability at time of booking.
      3. Only 1 [one] voucher may be used per booking.
      4. Only 1 [one] booking per voucher is allowed.
  • All bookings must be made 4 [four] weeks prior to the check-in date. 
    1. One of the guests staying must be the person who purchased the Samsung product and the Reward cannot be transferred or exchanged for cash.
    2. Two nights must be taken consecutively at the same hotel.
    3. The booking confirmation must be presented at the hotel on arrival for check in. The Organiser and its agents cannot accept any liability for any failure to present proof of confirmation at check in by the participant, which may result in refusal to accept the reservation.
    4. Cancellations or changes after confirmation of booking will not be permitted.
    5. Bookings may only be made on the “BONUS BREAK” package and no other class of accommodation.
  1. The Protea Hotel by Marriott® Reward is based on availability of the pre-negotiated “BONUS BREAK” packages at the respective hotels concerned. The participant can only book on a “BONUS BREAK” package. Publicly advertised availability does not recognize or refer to these pre-negotiated packages and is therefore not applicable to this promotion. Prices and packages given by the hotel or displayed in the press or any other website, may differ to those provided on the Reward.
  1. A Protea Hotel by Marriott® voucher code will be allocated to the participant via SMS. [Any participant who has unsubscribed from receiving marketing SMSs will not receive the SMS and it is the participant’s responsibility to notify the Organiser by calling  +27 87 056 2144. The Organiser cannot be held responsible for SMSs not received by participants].
  2. Once the Protea Hotel by Marriott® voucher has been received by the participant, they will be required to book their accommodation online via the dedicated Samsung Protea Hotel by Marriott® website www.proteavouchers.com. This is the only platform on which bookings for this promotion can be made. No direct contact, telephonic, email or otherwise with individual hotels, other websites or head office is permitted. The participant will only be able to book at the hotels available on this website on available dates. The web address will be provided to the participant when they have received their Reward voucher via SMS.
  3. On check in, the participant will need to provide their ID number, surname or voucher code as proof of booking.
  4. The Protea Hotel by Marriott® BONUS BREAK packages are subject to Protea Hotel by Marriott’s® regular terms and conditions, which are subject to change, unless otherwise specified in this section.

  • The Kulula Holidays Reward 
    1. The Kulula Holidays Reward entitles the participant to a R3000 Kulula Holidays voucher [Blue Reward Tier], R6000 Kulula Holidays voucher [Silver Reward Tier] or R10000 Kulula Holidays voucher [Gold Reward Tier] depending on the respective Tier, with the following conditions:
    1. Flights are for local destinations within South Africa only, on any 1 [one] of the national Britsh Airways or Kulula prescribed flight routes.
    2. The participant must complete the Reward Redemption Form and email it back to the email address provided as a pre-requisite for the Reward to be claimed. Forms that are not received within 1 [one] year of the Reward Registration Pin Code being issued will not be considered and the Reward will be forfeited.
    3. A Kulula Holidays voucher code will be allocated to the participant via SMS. [Any participant who has unsubscribed from receiving marketing SMSs will not receive the SMS and it is the participant’s responsibility to notify the Organiser on +27 87 056 2144. The Organiser cannot be held responsible for SMSs not received by participants.
    4. All bookings must be made directly with the Kulula work head office on the number provided to the participant, at which point the participant will provide the Kulula work head office with their Kulula Holidays voucher code. All bookings are based on availability at time of booking and can only be made via the Kulula work head office and no other channel. Once the Kulula Holidays voucher has been received by the participant, they will be required to phone the Kulula work head office to book their flight/s/ car hire or holiday. The Kulula work contact number will be provided to the participant when they have received their Reward voucher via SMS.
  • All bookings must be made 4 [four] weeks prior to the departure date. No bookings under four weeks in advance will be allowed. 
  1. As per clause 7.4.4, all travel must be completed by 31 July 2023, failing which the Reward will be forfeited and the participant shall not have any claim against the Organiser as a result thereof. All bookings must be received by 31 March 2023 at the latest. 
  2. In the case of flights when using 1 [one] voucher to book for more than 1 [one] person, all flights need to be taken simultaneously, with all passengers, flying to the same destination, on the same flight. Flights cannot be split across multiple flight routes, dates or people.
  3. One of the travelers must be the person who purchased the Samsung product and the Reward cannot be transferred or exchanged for cash.
  4. Flights are subject to limited availability. In the event that dates requested are not available, the participant will be required to provide alternative dates.
  5. This Reward operates on an e-ticket system and presentation of an ID document will be required when checking in.
  6. Any additional charges over and above the value of the participant’s voucher, or arising from additional passengers will be for the participant’s own account.
  7. Should the full value of the voucher not be used for the booking, the participant will forfeit the remaining value of the voucher.
  8. Cancellations or flight changes after confirmation of booking will not be permitted.
  9. The Organiser and its agencies cannot be held liable for any changes to flight schedules, routes and destinations or loss of baggage.
  10. Kulula Holidays vouchers codes cannot be used in conjunction with any other promotional offer.
  11. Kulula vouchers are subject to the rewards partner’s regular terms and conditions, which are subject to change, unless otherwise specified in this section.

 

  1. The Mr D Food Reward
    1. The Mr D Food Reward entitles the participant to Mr D Food WiCodes up to the maximum value of R3 000 (Three Thousand Rand) [Blue Tier], R6 000 (Six Thousand Rand) [Silver Tier] or R10 000 (Ten Thousand Rand) [Gold Tier] per respective Tier.
    2. These Rewards are subject to the following conditions:
      1. The participant will be provided a Mr D Food WiCode allocation each month (Monthly Voucher Allocation), the value of which will be relative to the value of their tier, for a period of 12 (twelve) months from the date the Reward Voucher is issued via SMS as per the table in clause 7.4.3.
  • Individual Mr D Food WiCodes will be shared in denominations of R250 (Two Hundred and Fifty Rand) up to their maximum Monthly Voucher Allocation.    
    1. The participant will be required to redeem their Mr D Food WiCodes via the Reward Redemption Platform which will be provided to the participant when they received their Reward Voucher via SMS.
    2. Only one individual Mr D Food WiCode may be used per purchase.
    3. Should the full value of an individual Mr D Food WiCode not be used on an order, the participant will forfeit the remaining value of the individual Mr D Food WiCode. Or alternatively, please email vouchers@mrdfood.com if a credit needs to be applied and your wallet will be credited.
    4. Should the Mr D Food order be more than the value of an individual Mr D Food WiCode, the participant will be required to pay in the difference of the cost.
    5. The participant has 1 (one) year from the date of issue of the Reward Voucher via SMS to redeem their Mr D Food WiCodes.
    6. The participant will be required to download the Mr D Food app to use this Reward.
    7. All Mr D Food orders need to be placed via the Mr D Food App, no telephonic orders will be permitted.
    8. A delivery fee will be charged on all orders.
    9. Mr D Food WiCodes cannot be exchanged for cash.
    10. Mr D Food WiCodes are subject to Mr D Food’s regular terms and conditions, which are subject to change, unless otherwise specified in this section.
    11. The monthly voucher allocation will begin from the date that the Reward Voucher SMS was issued and be valid for one year.

 

  1.   The Dis-Chem  Reward 
    1. The Dis-Chem Reward entitles the participant to Digital Vouchers up to the maximum value of R3 000 (Three Thousand Rand) [Blue Tier], R6 000 (Six Thousand Rand) [Silver Tier] or R10 000 (Ten Thousand Rand) [Gold Tier] per respective Tier.
    2. This Reward is subject to the following conditions:
      1. The participant will be credited with a Dis-Chem voucher allocation each month (Monthly Voucher Allocation), the value of which will be relative to the value of their tier, for a period of 12 (twelve) months as per the clauses 7.4.3.
      2. Dis-Chem vouchers will be shared in denominations of R250 (Two Hundred and Fifty Rand) and R500 (Five Hundred Rand) up to their maximum Monthly Voucher Allocation.
      3. Once the participant has redeemed their Monthly Voucher Allocation, the Dis-Chem Digital Voucher is valid for 6 (six) months from the date of issue.
  • Multiple Dis-Chem Digital Vouchers can be used against one purchase upon check-out.  
    1. Digital Vouchers cannot not be exchanged for cash nor will cash be given as change.
    2. Should the purchase value be lower than the Digital Voucher value, no change will be issued, nor can the remaining value be redeemed on another transaction, nor at another time. The Digital Voucher value must be redeemed in full as per the terms and conditions of the issuer.
    3. Dis-Chem Benefit points will not be awarded upon redemption of a Digital Voucher.
    4. A Digital Voucher cannot be used to purchase a Dis-Chem plastic Gift card.
    5. Digital Vouchers and the campaign thereof cannot be exchanged or refunded.

 

  1.   The DStv Reward
  1. The DStv Reward entitles the participant to 50% (Fifty percent) off DStv Premium for a period of 24 (Twenty Four) months [Gold Tier], 50% (Fifty percent) off DStv Premium for a period of 12 (Twelve) months [Silver Tier] or 50% (Fifty percent) off DStv Premium for a period of 6 (Six) months [Blue Tier] per respective Tier.
  2. This Reward is subject to the following conditions:
    1. The Reward is for a monthly reduction on the cost of a DStv Premium subscription over a specified period. The Participant is liable to pay the balance of the monthly subscription directly to MultiChoice over the specified period.
    2. In order to redeem this reward, participants must contact and return the Reward Redemption Form to the Concierge Service completed with all required information. Once received, a representative from MultiChoice (DStv) will contact the Participant within 48 (Forty eight) hours in order to complete the subscription agreement process.
    3. Gold, Silver and Blue Tier Reward Participants will be required to sign a SPL (Subscription Price Lock) agreement with MultChoice for the duration of their specified subscription period. The SPL will outline the terms of the agreement between the Participant and MultiChoice. Should the Participant cancel their subscription during the course of their subscription period, they may be liable for charges relating to installation and any hardware costs at the time of cancellation.
    4. The redemption of this reward may be dependant on certain qualifying criteria. This will be explained in detail by the Concierge Service prior to selection of this reward.
    5. At the end of the subscription period specified by the specific Reward tier, the Participant is able to renew their subscription with MultiChoice. The Participant will be required to cover the full cost of any such renewals.
    6. The Reward is non-transferable and can not be exchanged for cash.
  3. Reward Tier detail and conditions:
    1. New DStv customers, ie Participants who are not DStv subscribers prior to the Reward redemption, will be activated on a Premium DStv subscription immediately after signing the SPL agreement with MultiChoice. No payments are required during the month in which the Participant’s subscription is activated. The SPL agreement will take effect from the start of the 1st day of the following calendar month. In addition, Gold Tier Reward Participants will receive an Explora Ultra Decoder with installation as part of the 24-month SPL. Participants are able to choose between a Streaming or Decoder subscription option as part of the SPL with MultiChoice.
    2. Existing DStv customers, Ie Participants who are DStv subscribers prior to the Reward redemption, who have any DStv subscription other than Premium will be upgraded to a Premium subscription upon signing the SPL with MultiChoice. No further payments are required during the month in which the Participant’s subscription is upgraded. The SPL agreement will take effect from the start of the 1st day of the following calendar month. In addition, Gold Tier Reward Participants will receive an Explora Ultra Decoder with installation as part of the 24-month SPL.
    3. Existing DStv customers, Ie Participants who are DStv subscribers prior to the Reward redemption, who have a Premium subscription, will remain on their current subscription without interruption. The SPL agreement will take effect from the start of the 1st day of the following calendar month after the Reward redemption. In addition, Gold Tier Reward Participants will receive an Explora Ultra Decoder with installation as part of the 24-month SPL.
    4. Blue and Silver tier Participants are provided with the option of extending their contracts to 24-months with MultiChoice and receive and Explora Ultra Decoder with installation. Any contract extensions will be for the Participant’s own account. The Reward will only be applicable for the period stipulated in clause 12.1.
  4. Any fraudulent behavior will result in an immediate cancellation of issued Rewards. The Organisers reserve any rights in law to pursue appropriate compensation and / or institute criminal proceedings.The Organisers accept no responsibility for incomplete, lost, misdirected, illegible, late, or altered registrations.  Registrations that do not comply with these Terms and Conditions will be disqualified. The Organisers reserve the right to investigate any participant’s actions regarding any aspect of the Rewards and the redemption thereof.
  5. Any participant who returns a product purchased during the promotional period forfeits their Reward accordingly. Regarding the Promotion returns policy, where participants purchase qualifying products and return these products to the participating retailer, the following rules will apply:
    1. A participant returns or exchanges their purchase for any reason whatsoever with the participating retailer after the entry process of the Reward, the participant must call the Organiser on +27 87 056 2144 to cancel their entry and acknowledge that they are no longer able to claim the Reward corresponding to the product model code returned;
    2.  If the participant has already redeemed the Reward and then returns or exchanges their purchase, the Organisers reserve the right to claim back the value of the Reward from the participant.

  • Limitation of Liability:

14.1  To the extent permitted by participant Protection Act and any other applicable law:

14.1.1   The participant hereby indemnifies the Organiser against any direct, indirect, special, incidental, consequential or punitive damages or loss of any kind regardless of how this was caused, and whether it arose under the law of contract or delict or otherwise, because of the participants entrance to the Promotion.

14.1.2    The Organiser excludes all warranties (express or implied), representations and liabilities regarding this Promotion (other than for death or personal injury caused by its negligence and/or fraud).

  • General:
    1. In accordance with the confidentiality policies and practices of the Organiser, none of the entry details of any participant in this Promotion will be disclosed or used by the Organiser for any purposes other than for entry into the Promotion and in accordance with clause 15.2 below.
    2. Participants acknowledge and accept that the Organiser shall utilise a third party (the “Organiser’s authorized agent/s”) to contact the participant.
    3. Details of participants will not be used by the Organiser for Samsung related communication should the participants opt-out to receive further communication from the Organiser. Please contact the Organiser should you wish to opt-out.
    4. Information regarding the Promotion that is published on authorized advertising material will also form part of the terms and conditions of the Promotion.
    5. The Organiser’s may in their sole discretion amend these terms and conditions at any time, without notice, and such amendments shall be deemed to have taken effect from the date of publication of the revised terms and conditions on the Organiser’s website www.samsung.com/za/offer. The onus rests on the participant to constantly check the website for updates to the terms and conditions.
    6. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Organiser, including but not limited to technical difficulties, unauthorized intervention or fraud, the Organiser reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) to modify, suspend, terminate or cancel the Promotion as appropriate, subject to the approval of relevant regulatory authorities.
    7. Save as permitted by Law, the Organiser reserves the right to cancel, suspend or terminate this Promotion, without notice at any time, and such cancellation, termination shall be deemed to have taken effect from the date of publication on the Organiser’s web www.samsung.com/za/offer site. No liability shall lie against the Organiser in favour of any participantand/ or third party arising from such cancellation, suspension or termination. Therefore, the participant waives his/her right which they may have against the Organiser and hereby acknowledge that they will have no right of recourse or claim of any nature whatsoever against the Organiser.
    8. This Promotion is governed by these terms and conditions, as well as those of the relevant authorized participating stores, associated with this Promotion.
    9. Any dispute or claim arising out of or in connection with the Promotion shall be governed by and construed in accordance with the laws of South Africa.
    10. The Organiser accepts no liability or responsibility, whether occasioned by any circumstance not foreseeable and not within its reasonable control for late or delayed delivery of the Reward owing to, but not limited to, stock unavailability, strike, lock out, any civil commotion or disorder, riot, threat of war, any action taken by governmental authority or public authority of any kind, fire, explosion, storm, flood, earth quake or other acts of God.
    11. If part or all of any clause of these Terms and Conditions is illegal, invalid or unenforceable:

15.11.1 It will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible;

15.11.2 It will be severed from these Terms and Conditions and the remaining provisions of these Terms and Conditions will continue to have full force and effect.